Welcome to Crosshall Surgery
Crosshall Surgery is run by LivingCare Medical Services Ltd
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as book or cancel an appointment or order a repeat prescription. Please see our online services for further information.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient participation group exists to make sure that patient needs and the practice offering are always heading in the same direction.
In the month of August 57 patients did not attend their booked appointments. Please let the surgery know if you cannot attend so other patients can benefit from these unused appointments. To cancel your appointment or if you have a query please contact 01689661390.
Join our Patient Participation Group
We are always striving to improve our service to you and as part of that aim we have set up a patient participation group made up of a broad spectrum of Crosshall patients. If you would like to join the group please sign up in the reception desk.
CQC (Care Quality Commission)
CQC inspection was carried out at Crosshall Surgery. The surgery has been rated 'Good'. Further to the findings from the inspection, Oxygen & Defibrillator has been made available in the surgery premises for improved patient safety.
When we are Closed
During the evenings, night time and at weekends, if you need urgent medical assistance, and you cannot wait until the surgery re-opens, please call 1-1-1. Calls to the NHS 111 service are free from both landlines and mobile phones. If you have a life threatening medical emergency please dial 999.
You can also visit the urgent care centre at Queen Marys Hospital Sidcup or Princess Royal University Hospital Farnborough which also has an A&E department.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
(Site updated 09/09/2016)